1. Lead and Develop a Commercial Project That Meets Local Needs:
- Establish and execute an omnichannel commercial strategy to engage more people and align with my goals for people, planet, and profit.
- Offer a sustainable product range and services that meet customer expectations across multiple channels.
- Engage with the local community through all available channels, encouraging visits, repeat business, and promoting physical activity and sports.
- Commit to defining and tracking omnichannel performance metrics, implementing the necessary actions to achieve them.
- Promote eco-friendly transportation among customers, employees, and partners.
- Foster strong relationships with local institutions, prioritizing the key issues for my area.
- Collaborate in the development of local projects within the community.
- Drive sales of both new and pre-owned products, alongside services, through team members and partners.
- Oversee the "sales approach," enabling customers to discover and purchase sustainable products and services.
- Implement and maintain the customer satisfaction policies of Decathlon and its partners.
- Safeguard the well-being of customers, staff, and assets while ensuring adherence to established procedures.
- Offer solutions to prolong product life and provide customization options.
- Coordinate team schedules, performance goals, and working conditions to optimize availability and efficiency.
- Manage resources sustainably by overseeing site operations and minimizing environmental impacts (waste, energy, transport, etc.).
- Lead the management framework (team structure, individual goals, meetings, compensation, performance) while incorporating the challenges of transformation.
- Foster a collaborative team environment aligned with project goals.
- Ensure compliance with all employee regulations.
- Create a motivating and supportive work environment for both myself and my team.
- Define the current and future team structure in alignment with my commercial strategy, business objectives, and transformations (e.g., digital, data, sustainability, departmental changes).
Requirements:
- You possess a strong passion for leading your team and a deep enthusiasm for sports.
- With a minimum of 5 years of managerial experience in relevant industries such as Retail, FMCG, F&B, or Hospitality…
- You have a proven track record of successfully launching and overseeing new stores or projects.
- Your background includes experience in stock and supply chain management.
- You have a solid understanding of business development and commercial operations.
- You are well-informed about the retail market and its dynamics.
- You are energetic, highly responsible, and well-organized.
- Your leadership skills are exceptional, and you prioritize customer needs.
- You are fluent in both Vietnamese and English.