Technical Service Engineer

Location Vietnam
Industry Manufacturing
Category Production
Job reference 8889
Salary 20.000.000-40.000.000
Job type Permanent
Consultant email
Consultant contact no +84 976 249 933
Date posted Sep 05, 2019


Report to: Sales Leader – Vietnam (Japanese)

Work Location: Hanoi, Vietnam

Salary Range: VND 25,000,000 – 37,000,000/month


Job Description:

  • Handling of customer’s requests, complaints on Product application and process-related issues
  • Trouble-shooting on products and process related problems
  • Communication with regional offices on product application issues, new product evaluation, process/product trouble shooting
  • Provide solutions to Customer’s process issues including cost and performance improvement.
  • Support for On-site evaluation of products
  • Seek Process Improvement with customer.
  • Set-up new product evaluation, trouble shooting.
  • Intelligence feedback on Customer’s insight on business threats from competitors and growth opportunities.



  • Graduate in Chemistry / Chemical Engineering or related
  • 1 ~ 5 years in Printed Circuit Board (PCB) / General Metal Finishing, with more than 1 year experience in Plating
  • Good Knowledge in PCB process, especially in Electroless Copper and Acid Copper Plating an advantage.
  • Able to communicate in both spoken and written in English
  • Able to speak and understand Japanese (JLPT 4 and above) or Korean is an advantage.
  • Good understanding of Japanese and/or Korean working culture is an advantage
  • Possesses a Valid Driving License
  • Independent Self-starter with good people skills