Report to: Sales Leader – Vietnam (Japanese)
Work Location: Hanoi, Vietnam
Salary Range: VND 25,000,000 – 37,000,000/month
- Handling of customer’s requests, complaints on Product application and process-related issues
- Trouble-shooting on products and process related problems
- Communication with regional offices on product application issues, new product evaluation, process/product trouble shooting
- Provide solutions to Customer’s process issues including cost and performance improvement.
- Support for On-site evaluation of products
- Seek Process Improvement with customer.
- Set-up new product evaluation, trouble shooting.
- Intelligence feedback on Customer’s insight on business threats from competitors and growth opportunities.
- Graduate in Chemistry / Chemical Engineering or related
- 1 ~ 5 years in Printed Circuit Board (PCB) / General Metal Finishing, with more than 1 year experience in Plating
- Good Knowledge in PCB process, especially in Electroless Copper and Acid Copper Plating an advantage.
- Able to communicate in both spoken and written in English
- Able to speak and understand Japanese (JLPT 4 and above) or Korean is an advantage.
- Good understanding of Japanese and/or Korean working culture is an advantage
- Possesses a Valid Driving License
- Independent Self-starter with good people skills