Position Summary
The Quality Director is responsible for all aspect of quality within the VN PT facilities and the supply base. Additionally, the candidate will establish strong employee development plans to ensure long term site viability. Furthermore, the candidate directly manages all aspects of spending & budgeting working with cross-functional teams and leadership.
Key Responsibilities
- Establish ownership of the position and accountability of site quality
- Globally communicate with quality leaders to ensure:
- Best-In-Class final products reach Milwaukee’s end users
- Alignment on resources, planning, and priorities
- PRC AQE/RE strategic goals are established and detailed plans are implemented
- Personnel development aligns with industry standards and certifications
- Lead teams’ workloads, and create individual career development plans to include both short- and long-term goals & corporate objectives
- Collaborate with factory leadership to:
- Drive quality mindset & objectives
- Interact across departments to maintain product quality and respond to process deviations
- Ensure failures & risks are captured and permanent corrective actions have been implemented through CAR & 8D
- Ensure daily reviews have a strong quality presence & accountability
- NPD (New Product Development) project:
- CTQ development and MSCD reviews for PRC NPD projects
- Review developmental project reediness and sample quality
- Provide design input/failure lessons learned to improve product quality
- Liaising with US & PRC QE on customer complaint on warranty issues
- Develop a strategic quality roadmap and execution plan
Person Specifications
- Bachelor's Degree in Mechanical, Electrical, Materials Engineering or equivalent
- 10 years of related work experience in Quality or Operational leadership positions
- Proven leadership skills within a global environment and the ability to routinely present to leadership
- Superb strategic and forward-thinking mindset
- Complete understanding of Budgeting, Expenses & Capital spending, and Financial Effectiveness relating to Quality
- Strong analytical background with proven abilities to troubleshoot & structure analysis, and a working knowledge of quality/reliability tools
- Excellent crisis management capabilities and the ability to drive event resolution
- Ability to manage multiple complex activities across multiple business units
- Excellent employee development abilities at multiple levels of the organization
- Experience in performing reliability testing to include: Mechanical Stress, Actual Application, Shock/Drop/Vibration, and Environmental testing is preferred
- Fluent in Vietnamese and English Required
Leadership Competencies (LC) required:
- Strategic thinking, commercially minded, high level of initiative, teamwork and management skills.
Functional Competencies (FC) required:
- Excellent organizational skills, strong analytical ability to include quality software programs, competent in MS Office, strong English language skills.
Position Factors
- Reporting relationship: Reports to then Sr. Director Asia Quality & a dotted line to the VN Operations Sr. Director
- Supervises: 170+ employees with 4 Manager level direct reports
Impact of the position:
- Ensuring Best-In-Class products are provided to Milwaukee’s end users
- Developing each team, including resource planning, individual development, and performance management
- Global site ownership and accountability for end-to-end quality
- Required to drive significant & measurable improvements based on Quality’s key performance index
Relationship
- Internal
- All cross-functional aspects of the business
- Works closely with HT, OS, and PT NPD, VE, PSE (Product support engineering), OPM (Operation Program Management) and Global Quality Teams
- External
- Develops strong relationships with Supplier Quality teams to ensure Milwaukee’s quality standards are maintained