Business Development Manager

Location Ho Chi Minh City
Industry Internal
Category Sales
Job reference HR015
Salary Negotiable
Job type Permanent
Consultant email quyen.nguyen@manpower.com.vn
Consultant contact no 028 3911 0950

*JOB OVERVIEW

As a Business Development Manager, Enterprise Accounts, Outsourcing & Staffing service of HCMC, your main responsibility is to growth Enterprise accounts portfolio as well as growing number of associates. You will work closely with Operation Manager.

Your will be responsible for sales target achievement and liaise with operation team to draw best pricing proposal to win client. The success of this role will be dependent upon building and maintaining effective relationships with clients and developing a strong sales pipeline with diverse client portfolio.

 Leadership of continuous improvement to meet organizational performance and embodying ManpowerGroup’s values and vision are key as the role is pivotal in achieving organizational objectives.

*ROLE & RESPONSIBILITIES

1. Client Management

  • Work with the client to develop and implement cost saving / process efficiencies for new sites.

  • Resolution of escalations from the client and customers relating to service delivery

  • Develop and maintain strong client relationships with the major clients and support the area, through promotions and face-to-face visits

  • Develop and implement work processes that improve the operations within the Business Unit Implement and monitor activities designed to attract and retain our employees

  • Prepare and conduct monthly service reviews as per contractual compliance

  • Be the single point of contact for the contract liaising directly with the contract owner and procurement manager as required; Develop and maintain strong relationships with Major Client’s senior management and sponsors

***Key Performance Indicators

  • Client Satisfaction ratings

  • Expansion of business activities with the client

  • Client’s escalations are addressed and resolved satisfactorily and timely

  • Length of client retention

  • Account management strategy adhered to

  • Reviews carried out in line with contractual commitments

  • Adherence to standard operating procedures

2. Business Development

  • In collaboration with Sales Director, Country Manager retain and extent current and contractual agreement with Major Clients

  • Foster and maintain relationships with Major Client management  

  • Identify, develop & secure new opportunities within the accounts

  • Conduct corporate sales & service presentations

  • Prepare tender renewal documents, proposals and business submissions using bid guidelines

  • Communicate business development activities to senior management & field staff

  • Proactively market and sell the full range of services provided by Manpower

  • Support Major Clients across the Asia Pacific region as needed

***Key Performance Indicators

  • Contract extension and renewal

  • Growth of new sales into the businesses against targets

  • Sales Growth

  • GP /Salary

  • OUP/ OUP%

  • Contract renewal

  • Annual Profitability

*REQUIREMENT:

  • 8 – 10 years experienced in Sales/ Business Development

  • Experience in Outsourcing field is a plus

  • Professional in Microsoft Office operation

  • Excellence in four skills of English language

*BENEFITS:

  • 18 Annual Leave MIN (additional 1 day per 2 years of service, max 30 days)

  • 12.5 Public Holidays Including Christmas Day and eves

  • Private health and accident insurance package for employee and 02 dependents

  • Birthday Leave and Birth day gift

  • Additional Long Service Bonus (1 gross month per 5 years) etc.