Location: District 1, Ho Chi Minh City
Reporting to: Marketing Manager
Key Responsibilities:
Handle leads coming from marketing campaigns, website, inbound calls and emails.
Monitor open leads to opportunities to closure, work closely with sales channels
Manage the Leads process, Own the Leads Qualification (BANT) , Qualify the leads & Route qualified opportunities to the appropriatesales executives for further development and closure.
Develop an understanding of competitive products
Develop customer quotations Review of the Qualification Notes. Technical Know how and capture of requirement
Populate and maintain the highest standards of data integrity in Salesforce.com
Work closely with field sales team, logistics, and Finance department. Collect and provide constructive feedback to cross functional lead sources to drive continuous improvement of process
Demonstrate technical and application knowledge to provide prompt, accurate answers and successfully qualify the leads
Follow standard work to contact and convert leads to opportunities per sales cadence
Language expertise – Vietnamese and English: Read, Write and Speak – Proficient level
Salesforce.com database optimization-Manage contact master database in SFDC, update Market codes, update Visibility metrics
Requirements:
Education – BSc graduate with majors in Chemistry preferable not mandatory
Work experience:
Fresher or 2+ year experience in a for-profit (preferably B2B) organization
Experience with CRM tool like Salesforce a plus
Knowledge of the operation of plants and or laboratories, water testing requirements and procedures, and water control regulations. Proven experience in lead qualification or inside selling preferably
Skills required:
Strong phone presence, ability to handle challenging calls/stakeholders
Attention to detail
Proficient in Vietnamese and English is a must
Excellent verbal and written communications skills
Strong listening and presentation skills
Proven ability at cross-selling and up-selling
Ability to multi-task, prioritize, and manage time effectively
Excellent follow-through, attention to detail, and minimal need for supervision.
Good Knowledge of MS Office
Level of travel required: Minimal (<10%)
Benefits:
Competitive salary.
Full insurance.
Meal and parking allowance.
13th salary