Key Responsibilities:

• Conduct regular field visits to assist POS-using merchants.

• Provide guidance and training to customers on POS usage.

• Troubleshoot and resolve technical issues on-site.

• Coordinate with technical teams or vendors for repairs and replacements.

• Follow up to ensure customer satisfaction and maintain relationships.

• Other tasks assigned by Line Manager

Qualifications:

• Diploma or Bachelor's degree in Business, IT, Marketing, or related fields.

• At least 1 year of experience in direct sales, aftersales, or B2B customer service.

• Willingness to travel frequently and work in the field.

• Strong interpersonal and problem-solving skills.

• Experience with POS devices, banking, or fintech is a plus.

Benefits:

• Travel and mobile phone allowance for fieldwork.

• Full training on Bank products and service skills.

• Professional environment with strong career advancement opportunities.

• Full benefits as per company policy (social/health insurance, etc.)

• Fit 13th Salary