[HN] Technical Sales Support Engineer (Robotics field)

Location Hanoi
Industry Automotive
Category Engineer , Sales
Job reference Technical sales
Salary 1500-2000USD
Job type Permanent
Consultant email anh.nguyenvan@manpower.com.vn
Date posted Jul 13, 2021
Consultant contact no 0935059669

To meet demand of market sectors and applications focus to support sales revenue growth road map in Vietnam



-        Prepare and deliver technical presentations explaining products or services to existing and prospective customers

-        Talk with customers and engineers to assess equipment needs and to determine system requirements

-        Collaborate with sales teams to understand customer requirements and provide sales support

-        Memorizing technical product specifications and keeping up to-date with new company products as well as industry trends.

-        Attending conferences, lectures, seminars, and workshops to improve your skills and knowledge.

-        Conducting market research and obtaining feedback from clients to improve existing products.

-        Writing reports and liaising with the Sales team regarding issues, foreseeable problems, and effective solutions.

-        Simplifying technical terms during product demonstrations and post-sales customer support and application design

-        Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales territories.

-        Help clients solve problems with installed equipment

-        Help in researching and developing new products and applications

-        Listening to customers’ needs and advising them on the best products to buy.

-        Organizes and coordinates pre-sales marketing activities to ensure customer satisfactions.



-        Good knowledge in automation and industrial equipment, Robotics knowledge is highly preferable

-        Good knowledge in industrial and automation software and hardware

-        Highly understanding system integrator’s requirement

-        Collaboration, positive thinking, team working in working attitude

-        Self-learning skills and attitude


Optional Expertise: incl. Education/Professional Experience


-        Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Mechanical), Engineering (Industrial), Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical), Engineering (Metal
Fabrication/Tool & Die/Welding) or equivalent.

-        Experience in automation and robotic sales.

-        Knowledge in robotic applications or other automated systems is an added advantage.

-        Good command in written and spoken English

-        Preferably at least 3 year(s) of working experience specialising in robotics engineering or in the related field is required for this position.

-        Willingness to travel outstation/overseas at short notices.

-        Enjoy new challenges, flexible and adaptable to changes.

-        Team player but also capable to work independently.

-        Responsible for executing robotic/automation jobs, including site prep, installation, maintenance, upgrade and follow up on Technical escalations.

-        To ensure all sales projects meet planned time, cost and customer requirements.

-        Excellent organizational, research, and multitasking abilities.

-        Strong negotiating and problem-solving skills.

-        Providing product education and advice

-        Attending trade exhibitions, conferences and meetings

-        A valid driver’s license.

-        Having own transportation is an advantage



Candidate interested in this position please send your CV to email anh.nguyenvan@manpower.com.vn or Phone number/Zalo 0935059669