I. COMPANY & ROLE’S INTRODUCTION: 

The Advisor, Employee Service role, plays a crucial role in developing a scalable, sustainable, and effective Recruitment Service Delivery for the business. We seek an employee who is eager to actively engage in building a high-performing department that values collaboration, quality, and enjoyment in daily work life. 

HR Operations includes work across multiple administration areas for established HR and rewards programs including:  

• Personnel records maintenance - labor contract, job history, retirement, leave records, transfers, and salary progression, etc 
• Service desk - contact point for employees about HR related questions 
• HR employment - prepare HR employment related paperwork according to the defined template, incl. offer/contract/promotion/job change/salary change etc. 

- With occasional supervision, tasks are assigned with some explanation 
- More independently solving medium tasks with low level of support  
 

II. CORE RESPONSIBILITIES: 

In general, it will be 70% HRIS (personnel records maintenance, internal management statistical reports such as employee turnover, rewards program, etc...), while 30% remaining of scope belongs to HR employment/Recruitment (Search, screen, schedule, contract renewals ...). 

1/ HR Employment Issues: 

• Hiring and termination processes and labor law issues, contract renewals and dismissals, trainee programs, expatriates, control/process of retirement, etc.)  
• May be accountable for selecting and managing HR outsourcing vendors 
• End of end hire to retire: includes to work across multiple administration areas for established HR and rewards programs. Including not no limited to hiring administration, personnel records management, benefits and Time & attendance

2/ Personnel Records Maintenance:

Such as job history, retirement and insurance documentation, leave accrual records and details of illness, absences, transfers, and salary progression, etc.)  

3/ Statistical Reporting to Internal Management 

Such as employee demographics, skills inventory, absenteeism, overtime, employee turnover) and external agencies (e.g., government agencies, insurance companies, unions etc.)  

4/ Rewards Program Implementation and Administration 

Such as compensation administration, employee benefits administration, etc.) 
 

III. REQUIREMENTS: 

• Bachelor's degree in any major (but in Human Resources is a plus) 
• At least 2 years of experience in the same role, prefer MNCs (manufacturing company, particularly in mass hiring of blue-collar workers, employee services, master data, or related HR fields is an advantage) 
• Familiar with Workday 
• High fluent English (comfortably working with foreigners) 
• High proficient in Excel, Powerpoint 
• Experience in supporting APAC recruitment process or SAP are preferred 
• Hard-working, strong communication (especially in Vietnamese), service mindset 
• Responsible, service-minded, outgoing, and quick to learn. 
• Ability to work independently. 
• Capable of multitasking and meeting deadlines in a fast-paced environment. 
• Structured, thorough, and detail-oriented in work. 
• Continuous improvement mindset. 

IV. OTHER INFORMATION: 

• You’ll work in an international working environment, big brand name 
• Shortlisted candidates will join offline interview (district 1, HCMC) 
• Expected on-board time: ASAP 
• International working environment + global company brand name 
• The working location in 2024 will be primarily in District 1, HCMC office, but also including some ad-hoc tasks in VSIP3, Binh Duong with company shuttle bus provided. In 2025, the working location will be fixed in VSIP Tan Uyen, Binh Duong 
• (*) Shuttle bus: From Tan Binh district -> Dist.12 -> Hoc Mon -> Thu Dau Mot, or from Bien Hoa -> Di An, Binh Duong 
• Working independently 
• Contract: Contingent (24-month period), sign via 3rd party (Manpower)