Job summary:

The Administrative plays a vital role in supporting the efficient operation of our trading foodstuffs company. This position involves a wide range of administrative and logistical tasks related to food product trading, including order processing, inventory management, and documentation. The ideal candidate should be highly organized, detail-oriented, and able to multitask effectively.

​

Key Responsibilities:

- Process customer orders for food products, ensuring accuracy and timeliness.

- Manage and maintain inventory records, including stock levels and replenishment coordination with suppliers.

- Coordinate shipping and logistics for the on-time delivery products to customers.

- Ensure accurate and up-to-date documentation for product imports and exports, including customs paperwork.

- Assist customers with inquiries, order changes, and address any issues related to product orders.

- Provide price quotes to customers based on current market conditions and company pricing policies.

- Develop a strong understanding of the products being traded to answer customer questions and provide information.

- Organize and maintain records of food product transactions and communications with customers.

- Help with financial record keeping related to product transactions and expenses.

- Assist in event planning and logistics for food trade shows or events, if applicable.

- Build and maintain positive relationships with customers.

- Handle urgent issues or emergencies related to food supply or customer orders.

​

Qualifications:

- High school/ diploma or equivalent; additional education or relevant certifications are a plus.

- Good communication by English or Chinese.

- Previous administrative experience in a trading or food-related industry is preferred.

- Proficiency in office software such as Microsoft Office and Google Workspace.

- Strong organizational and time management skills.

- Excellent communication in English or Chinese and interpersonal skills.

- Ability to work well and meet deadlines.

- Knowledge of food quality and safety regulations is a plus.

- Familiarity with market trends and pricing in the food industry is an advantage.

​