Overview: Our client is a global leader in the international transport & logistics field. The role is responsible for overseeing inquiries, supplier communication, procurement strategies and transportation logistics. Moreover, responsibilities also include creating integrated multimodal logistics solutions and managing service delivery for cost-effectiveness.

Key Responsibilities: 
1. Operation cum Procurement

• Coordinating and monitoring current services provision
• Processing incoming requests from customers
• Conducting commercial assessment of suppliers offers
• Conducting tender procedures, receiving commercial offers from suppliers
• Deciding on supplier selection based on key metrics
• Negotiating contract terms with suppliers, signing agreements, addendums
• Developing and maintaining a list of suppliers incl. defining key metrics (parameters) for supplier selection 
• Timely conducting extensive market and supply base research 
• Building and offering solutions locally in Vietnam (Pre-carriage/on-carriage, port-handling, contact with supplier/receiver)
• You coordinate door-to-door shipments of project, machinery and consumer goods
• You create the operational file in the companies’ own IT system and ensure a quality A to Z execution and follow up.
• You coordinate the mostly multimodal, and cross trade shipments with your colleagues, agents and suppliers worldwide.
• You keep a clear overview on the various transports within a certain project and maintain a customer-oriented communication and optimal reporting.
• You assist the project & sales team with the follow up of customer RFI, RFP, RFQ’s and tenders.
• You send out rate requests to our suppliers (transport companies, shipping lines, terminals, agents, etc) and negotiate the price and conditions where needed.
• You will cope with identifying and resolving operational issues related to freight movements, such as delays, discrepancies, and logistical challenges.
• You ensure that the desired service performance is met and exceeded

2. Solution Building:

• Developing new products and services/ executing project on new services development 
• Creation of optimal logistics solutions for the client, optimization of delivery routes and transportation costs. 
• Participation in the preparation for tenders. 
• Performing feasibility check of the customer’s request on quotation 
• Developing detailed technical solution for product integration, i.e. determining required specific equipment, storage conditions, etc. 
• Initiating and executing scenario planning (initiating/ executing solutions optimization, developing new services, and improving existing ones) 

What are the primary responsibilities of the role? How will this be measured?
✓ Procurement Strategy/Trade Lane Planning
✓ Commercial Ocean Carrier Management
✓ Management of Buying Rate
✓ Support of Sales Function

Key requirements

• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
• Experience: 4+ years of experience in customer-facing role in an international freight forwarding company or related industry.
• Strong communication and negotiation skills.
• Expertise in procurement and related legislation.
• Proficient in supplier negotiation for service/transportation/forwarding selection.
• Understanding of international and local logistics and customs legislation, including FEA and Incoterms.
• Knowledge of transportation standards, cargo handling, and multimodal transport regulations.
• Ability to analyze tariffs, pricing, and professional information to mitigate risks.
• Entrepreneurial mindset and ability to think out-of-box
• English: Fluency.

Key challenges

• Start-up company that required building standard processes
• Dynamic and adaptability
• Multitasking abilities
• Ability to work in a fast-paced environment and handle high-pressure situations
• Flexibility within job responsibilities, development of new knowledge in the professional field, monitoring