Job Description

Job Title:                   Operations Engineer – Service & Support Engineer
Department:           Operations Engineering
Reports to:              Head of Global Operations Engineering
Location:                  Bac Ninh/Bac Giang          

Main Responsibilities

• Machine trouble shooting and repair (Electrical & Mechanical)
• Preventative maintenance
• New site facility audits, installation, set up and production training to operators
• Machine upgrades, assembly & validation
• Daily machine maintenance checks
• Monitor daily operation & ensure operators follow company procedure
• Replacement of consumable materials and stock replenishment
• Machine quality issue identification, escalation & remedial suggestion
• Product coating performance quality issue identification & correction
• Update production, maintenance, upgrade & validation records

Additional Responsibilities

• Support other sites by travel if assigned
• Involve in NPI trial run to transfer from pilot stage to mass production
• Ensure Health, Safety & Environmental requirements are met
• Process optimization including recommendation for customers’ on-site process flow improvement

Academic Qualifications

• Bachelor Degree in Electrical & Electronic Engineering / Industrial Automation / Automation Control / Electric Automation/ or equivalent.

Skills & Experience

Essential

• 3 years or above in a similar position in thin film or nano coating equipment such as CVD, PECVD, PVD, etc.
• Demonstrated capability of machine electro-mechanical problem solving and troubleshooting.
• Broad technical skills (electrical/electronic/mechanical)
• Ability to read electrical/circuit/wiring diagrams
• Knowledge of mechanical, electrical, pneumatic & vacuum for processing & validation
• Flexibility to travel if assigned/requested
• Detail-oriented in data recording and root cause analysis
• High level in written and oral English
• Good Excel/Word/Power Point (MS Office) skills and ability to create reports

Desirable  

• Knowledge of PLC operation.

Behaviours

Essential

• A good team player with clear communication skills and customer awareness but has ability to work on his or her own initiative

• Proactive & Self-disciplined in delivering the tasks required with minimal supervision
• Flexibility in work hours, over time and vacations to meet service level agreements with customers

Desirable

• Flexibility for travel
   

Generic Health & Safety Responsibilities

• Take reasonable care of your own health and safety
• Take reasonable care not to put other people - fellow employees and members of the public - at risk by what you do or don't do in the course of your work
• Co-operate with the Company, making sure you get proper training and you understand and follow the company's health and safety policies
• Not to interfere with or misuse anything that's been provided for your health, safety or welfare
• Report any injuries, strains or illnesses you suffer as a result of doing your job
• Tell your employer if something happens that might affect your ability to work (e.g. becoming pregnant or suffering an injury)
• If you drive or operate machinery, to tell your employer if you take medication that makes you drowsy - they should temporarily move you to another job if they have one for you to do