Job Description
Job Title: Operations Engineer – Service & Support Engineer
Department: Operations Engineering
Reports to: Head of Global Operations Engineering
Location: Bac Ninh/Bac Giang
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Main Responsibilities
- Machine trouble shooting and repair (Electrical & Mechanical)
- Preventative maintenance
- New site facility audits, installation, set up and production training to operators
- Machine upgrades, assembly & validation
- Daily machine maintenance checks
- Monitor daily operation & ensure operators follow company procedure
- Replacement of consumable materials and stock replenishment
- Machine quality issue identification, escalation & remedial suggestion
- Product coating performance quality issue identification & correction
- Update production, maintenance, upgrade & validation records
Additional Responsibilities
- Support other sites by travel if assigned
- Involve in NPI trial run to transfer from pilot stage to mass production
- Ensure Health, Safety & Environmental requirements are met
- Process optimization including recommendation for customers’ on-site process flow improvement
Academic Qualifications
- Bachelor Degree in Electrical & Electronic Engineering / Industrial Automation / Automation Control / Electric Automation/ or equivalent.
Skills & Experience
Essential
- 3 years or above in a similar position in thin film or nano coating equipment such as CVD, PECVD, PVD, etc.
- Demonstrated capability of machine electro-mechanical problem solving and troubleshooting.
- Broad technical skills (electrical/electronic/mechanical)
- Ability to read electrical/circuit/wiring diagrams
- Knowledge of mechanical, electrical, pneumatic & vacuum for processing & validation
- Flexibility to travel if assigned/requested
- Detail-oriented in data recording and root cause analysis
- High level in written and oral English
- Good Excel/Word/Power Point (MS Office) skills and ability to create reports
Desirable
- Knowledge of PLC operation.
Behaviours
Essential
- A good team player with clear communication skills and customer awareness but has ability to work on his or her own initiative
- Proactive & Self-disciplined in delivering the tasks required with minimal supervision
- Flexibility in work hours, over time and vacations to meet service level agreements with customers
Desirable
- Flexibility for travel
Generic Health & Safety Responsibilities
- Take reasonable care of your own health and safety
- Take reasonable care not to put other people - fellow employees and members of the public - at risk by what you do or don't do in the course of your work
- Co-operate with the Company, making sure you get proper training and you understand and follow the company's health and safety policies
- Not to interfere with or misuse anything that's been provided for your health, safety or welfare
- Report any injuries, strains or illnesses you suffer as a result of doing your job
- Tell your employer if something happens that might affect your ability to work (e.g. becoming pregnant or suffering an injury)
- If you drive or operate machinery, to tell your employer if you take medication that makes you drowsy - they should temporarily move you to another job if they have one for you to do