Location: Hanoi
*Responsibilities:
- Sample Testing and Report
- Receive, collect as well as process Metal Working Fluid samples.
- Perform routine and non-routine tests as required.
- Log and report test results.
- Document all tests on provided system.
- Update MSDS and D&I in Vietnamese version.
- Technical Service in plant of customer.
- Provide front line technical support to customer and sale staff including problem solving, troubleshooting and application advice.
- Manage the service plan of technical service team - plan, organize, schedule and supervise the day to day technical service operations and make periodical reports to Sales Manager.
- Manage, plan, monitor and collect trial data for new project
- Manage and training for all the technical service, i.e. equipment, on the job training, etc.
- Measure, monitor and maintain customer service and satisfaction
- Preventative maintenance for Laboratory equipment.
- Perform quality control and calibrate equipment if necessary
- Maintain equipment in proper working order and maintain a clean work area
- Practice safe work habits, including complying with all safety, health and environmental rules and regulations
*Requirements:
- University degree in (Organic) Chemistry or related;
- 1-2 years of related working experience;
- Good command of reading and written English;
- Good computer skills;
- High problem-solving skill, analytical/ observation skills;
- Responsible and can-do working attitude;