Customer Service jobs

• Ho Chi Minh City
• Negotiable
• Posted 28 days ago

RESPONSIBILITIES Resolve RFIs related to export documentation from customers, GBS, and other departments. Support GBS in communications with customers and other departments as needed. Collect original Letters of Indemnity (LOIs) for amendments and send confirmations to GBS. Amend bills of lading ...

• Ho Chi Minh City
• Negotiable
• Posted 28 days ago

​RESPONSIBILITIES Manage work distribution to meet KPI targets. Handle daily emails and calls regarding invoice disputes from internal and external parties. Reallocate issues to the appropriate resolver as needed. Resolve disputes, issue credit notes, and invoices when applicable. Close disputes ...

• Ho Chi Minh City
• Negotiable
• Posted 28 days ago

​RESPONSIBILITIES 1. Customer focus Communicate with customer on appropriate manner and tongue. Case is solved 10-15 min per transaction. Check and respond to emails Complete all customer request submitted 2. Refund container deposit: No pending charge after refund deposit Check DDSM payment stat...

• Ho Chi Minh City
• Negotiable
• Posted about 1 month ago

Location: District 1, HCMC Time: 8am - 5pm, Monday - Friday Report to: Customer Service Supervisor --------------- ​RESPONSIBILITIES Own the complete lifecycle of customer service Answering customer inquiries: Responding to customer calls, cases or chat messages to provide support, answer questio...