Customer Service việc
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- Thành phố Hồ Chí Minh
- Negotiable
- Đăng thông tin khoảng 1 tháng trước
RESPONSIBILITIES Resolve RFIs related to export documentation from customers, GBS, and other departments. Support GBS in communications with customers and other departments as needed. Collect original Letters of Indemnity (LOIs) for amendments and send confirmations to GBS. Amend bills of lading ...
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- Thành phố Hồ Chí Minh
- Negotiable
- Đăng thông tin khoảng 1 tháng trước
RESPONSIBILITIES Manage work distribution to meet KPI targets. Handle daily emails and calls regarding invoice disputes from internal and external parties. Reallocate issues to the appropriate resolver as needed. Resolve disputes, issue credit notes, and invoices when applicable. Close disputes ...
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- Thành phố Hồ Chí Minh
- Negotiable
- Đăng thông tin khoảng 1 tháng trước
RESPONSIBILITIES 1. Customer focus Communicate with customer on appropriate manner and tongue. Case is solved 10-15 min per transaction. Check and respond to emails Complete all customer request submitted 2. Refund container deposit: No pending charge after refund deposit Check DDSM payment stat...