Information & Technology Spotlight​​

Companies are looking to fill high volumes of specialty roles ranging from security analysts or cybersecurity engineers, cloud architects, and data scientists to technical and call center support. They are seeking professionals with specialized skills, expertise, and knowledge in a market where the competition is strong, the challenges are intensifying, and the budgets are flat.

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Large-scale tech layoffs have dominated headlines in 2023 and 2024, but the reductions have not created a surplus in available talent. Instead, laid-off tech workers have been quickly absorbed by companies in other industries as tech companies focus on new investments, such as AI, which creates demand for different skills.

With over three-quarters of tech companies reporting difficulty filling open roles, leaders are dealing with an ongoing talent shortage that shows few signs of easing. Some are turning to nearshoring and offshoring options to meet their needs including U.S. companies looking for locations that are less costly than Silicon Valley. Yet, the impact is global with companies looking beyond their borders for available nearshore and offshore talent that addresses their educational, certification and English proficiency requirements.

Others are looking closely at the skills they have in-house, evaluating the short-term skill needs and the future skills forecast to understand where they can find them to close the gap. For example, ManpowerGroup is working with a technology client to project their global skills needs and develop a talent acquisition plan. The critical aspect of this work is projecting the skills the company will need to continue to perform and meet their strategic objectives while also considering labor arbitrage opportunities. The Total Workforce Index™ plays a crucial role in understanding where talent with those skills will exist in the future.

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