Branch Manager

Location Ho Chi Minh City, Vietnam
Industry Education and Training
Category Sales
Job reference 9430
Salary Negotiable
Job type Permanent
Consultant email
Consultant contact no 844 974 45 74


Job Overview/About Company:

A well – known education is looking for Branch Manager who takes play the key role in business development, expand business in district 7 and around lotion in HCM city


Key Responsibilities:

  • Play the key role in business development, expand business in district 7 and around lotion.

  • Lead the team at a functional and operational level, mentoring, coaching, motivating, communicating and driving for high engagement and excellent business results
  • Lead the development and implementation of country, destination country and office-based lead generation, counselling capability/capacity, pipeline conversion business plans aligned with regional goals
  • Build strong working matrix relationships and leverage with destination and marketing to deliver optimal result
  • Servicing Multi-destination institution representatives on their visits to IDP, and updating institution representatives on the Vietnamese students market
  • Contribute to development of strategic relationships with clients
  • Provide outstanding service and support to customers, clients, and partners to achieve sales and market share targets
  • Plan and organize staff resource to meet staffing requirements for business operations
  • Develop systems and processes to ensure customers and clients are handled professionally
  • Develop expertise in use and functions of IDP’s CRM
  • Prepare Business Plan/Budget process and setting Annual Goals and Targets for the unit and network
  • Provide guidance to counsellors in dealing efficiently with requests, complaints, issues Ensure effective and timely implementation of priority global projects


Job Requirements:

  1. Leadership Abilities to give guidance, provide direction, delegate responsibility, motivate and influence team member in achieving organizational widely important goals.

  2. Interpersonal Sensitivity Recognize and respect different perspective and appreciate the benefit of being open to the ideas and view of others.
  3. Written Communication Having writing etiquette with grammar foundation to express facts, ideas in a clear, convincing, and organized manner.
  4. Oral Communication — Make clear and convincing oral presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication.
  5. Problem Solving / Analytical Thinking Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
  6. Creativity and Innovation Develop new insights into situations and applies innovative solutions to make organizational improvements; creates a work environment that encourages creative thinking and innovation; designs and implements new or cutting-edge programs / processes.


Key Skills:

  1. At least 3 years of Sales & Operations Management experience, preferably in Multi-National Company.
  2. Demonstrate skill in managing customer facing sales-based operations with strong commercial acumen and experience in developing growth strategies, business plans, budgets and sales pipeline management.
  3. Knowledge of both local and Multi Destination Education System (AU, NZ, CA, US, and UK)
  4. Highly skilled leader with a proven ability to motivate and lead across teams to achieve demonstrable outcomes.
  5. Practical experience in managing diverse stakeholders (clients & students) – with diverse interests – to their satisfaction, but always keeping to the goal of the organization.
  6. Outstanding skills in customer liaison and client relationship management
  7. High level of problem solving and negotiation skills.
  8. Experience in working with CRM systems
  9. A strong, ethical leader who acts with integrity and in the best interests of the business.
  10. Excellent presentation and communication skills
  11. Outstanding written and verbal English skills