CRM & RETAIL MARKETING COORDINATOR

Location Ho Chi Minh City
Industry Automotive
Category Customer Service, HR, Marketing, Supply Chain/Purchasing/Procurement , Others, Sales
Job reference CON2021102
Salary 17.000.000 – 20.000.000 Gross + Prorate Bonus + Other Benefits
Job type Contract
Consultant email hcmc.convenience.sourcing@manpower.com.vn
Date posted Dec 31, 2021
Consultant contact no 0917 427 800

​A. MAIN RESPONSIBILITIES

I. Manage Customer Call Center (CRM):

- Train & manage customer call center on hotline and social media channels.

- Handle customers inquiries

- Drive call center to achieve digital lead quality & manage dealers' compliance to process of Lead follow up, lead record on Salesforce

II. Retail Marketing:

_ Work losely with each and every Dealer to consolidate nationwide annual retail marketing plans and budget of all dealers.

_ Review store visual of Dealer showroom, marketing campaign.

_Review Retail Marketing