​Responsibilities:

• Develop and maintain an intelligent customer service system, including but not limited to compiling frequently asked questions, managing a knowledge base, and routing inquiries to customer service staff.

• Develop and optimize automated moderation features for images that violate regulations and contain prohibited content.

• Design and implement natural language processing modules for moderating user comments and product content.

• Develop a product price checking system to ensure reasonable pricing.

• Collaborate closely with the product team to understand business needs and translate them into technical solutions.

• Participate in code reviews and write technical documentation to ensure code quality and adherence to project timelines.

Requirements:

• Bachelor’s degree or higher in computer science or related fields, with at least 2 years of relevant experience.

• Proficient in Python programming language, demonstrating good coding practices and a solid foundation in algorithms.

• Familiar with popular machine learning frameworks such as TensorFlow and PyTorch

Benefits:

• Competitive salary and benefits, negotiated based on skills and experience.

• Participation in social insurance, health insurance, and other benefits as per legal regulations.

• Annual leave and public holiday entitlements according to the regulations of the Vietnamese government.

• A dynamic, professional, and friendly work environment with ample opportunities for future advancement.

Working hours: Monday to Saturday (from 08:30 to 17:30)

Location: District 1, Ho Chi Minh City.