- Achieve Company’s turnover target.
- Service all assigned Company’s/ Dealer/ partners/ clients
- Attend to enquiries from Company’s Dealers/ partners clients on new business, renewal and provide prompt and efficient service to all clients.
- To develop new business.
- All classes of insurance business in Vietnam
- GWP, UW profit, Loss ratio
1. Dealer/ partner service
- To sell motor insurance via dealer & partner channels
- To develop motor dealer channel
- To keep relationship with Dealers/ Partner to push sale volume
- To expand the network via dealer & partner channels
- To set up sale campaign & KPI for Dealer/ partner to promote sale
- To conduct non-life insurance seminars for both current and potential dealers (explain the cover of insurance policy and claim procedure)
- To organize risk management seminars for current and potential dealers
- To sell motor insurance
- To develop motor dealer channel
- To review renewal list for timely reminders to clients
- To offer quotations for clients
- To issue insurance policies
- To look for new clients, approaching clients, selling insurance and taking care of clients
- To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely
- Monthly monitor’s dealer input & output
- To report any unusual problems to direct management
- To cooperate with Claims Division:
- to settle the claim smoothly for customers in compliance with the company’s procedure;
- to follow up any pending claim cases;
- to organize risk/claim management seminars, risk survey at client’s site
- To coordinate with Underwriting Division:
- to follow up with Business Processing Section for operation matters;
- to work closely with Underwriting Section for quotation and coverage;
- to cooperate with Loss Control Engineer to make risk survey at client’s site.
- To coordinate with HR Division for HR issues and Finance & Planning Division for all related jobs or in closed coordination with other departments for special events organized by Company.
- To coordinate with MSIG Japan (International Dept and Other Marketing Depts) and other MSIG Group Companies for the new Business, potential business and existing client business.
- To update the market trends directly influenced on MSIG’s business activities;
- To report any unusual problems if any.
- To execute other office work as required by the Company.
- Corporate Dealer, partner, individual dealers, Direct Clients.
- To understand and act within delegated authority given by DGM.
- Turnover target
- Renewal ratio
- Staff turn over