SENIOR FACILITIES COORDINATOR

Location Tỉnh Bình Dương
Industry Manufacturing , Real Estate/Property
Category Customer Service, HR, Operations, Supply Chain/Purchasing/Procurement , Others, Sales
Job reference CON202192
Job type Permanent
Salary 16.000.000 – 20.000.000 VND Gross + Other Benefit
Consultant email hcmc.convenience.sourcing@manpower.com.vn
Consultant contact no 0917 427 800
Date posted Dec 01, 2021

​I. RESPONSIBILITIES

1. Operational management:

- Be representative to take responsible for all the onsite soft service delivery (reception, mailing, dealing, food services, access control and transport plus related Covid-19 cleaning services) and quality control to ensure daily operations of the client sites to meet client's expectation.

- Responsible for Facilities Management (FM) service KPIS setting/follow and continuous cost down proposal. Identify quality improvements in processes and procedures and implement were necessary.

- Responsible for customer complaint and corrective/preventive actions and promptly closure of all issues.

- Establish/maintain/improve relationship with client, keep an open communication with client.

- Manage business/contract issues with client via daily communication and weekly Operations meeting

- Establish/maintain the professional and positive relationship with all users.

- Actively participate in customer assigned events/activities (as per Master Service Agreement)

- Act as consultant and project manager for relative minor projects

- Manage all the vendors/sub-contractors work as sourcing guidelines and working closely with Account Sourcing Manager.

- Conduct and put in place regular vendor performance management. Maintain and develop good relationship with vendors.

- Ensure close cooperation with Regional Finance Lead to ensure timely management of all vendors' invoices, payment, and services.

- Manage EHS on site via close coordination with regional EHS Lead

- Manage and provide periodical reports, analysis and audit

- Provide support for reception and other admin services.

- Other tasks as assigned.

II. REQUIREMENT & QUALIFICATIONS

- Minimum of 3 years of facilities management experience.

- Prior service delivery and vendor supervisory experience preferred.

- College/ bachelor's degree

- Good knowledge on cleaning services, managing food services complexity required for manufacturing site) as well as dynamic in transport services

- Ability to provide efficient, timely, reliable, flexible and courteous service to customers

- Ability to respond to workplace incidents and to salve problems involving several options in situations.

- Excellent written and verbal communication and presentation sk.ls in English and Vietnamese.

- Ability to work independently under pressure and demonstrate the "can-do spirit”.

- Intermediate skills with Microsoft Office, Outlook, and /internet.

III. APPLICATION:

Interested candidates please send your updated CV to email: dang.nguyen@manpower.com.vn or Phone: Mr. Dang – 0917427800