Organization: Luxury 5-Star Hotel
Location: HCMC
Reports to: General Manager
Position Summary:
The Head of Human Resources is responsible for overseeing all human resources functions within the hotel, ensuring that the hotel's workforce is aligned with its strategic objectives. This role requires a strong understanding of human resources principles, practices, and regulations, as well as the ability to build and maintain positive relationships with employees and management.
Key Responsibilities:
Strategic Planning:
- Ensure compliance with all applicable labor laws and regulations
- Maintain accurate employee records and documentation
Compliance:
- Establish and implement performance management systems that align with the hotel's goals and objectives
- Conduct regular performance reviews and provide feedback to employees.
Performance Management:
- Identify and deliver training programs that meet the needs of employees at all levels.
- Develop and implement succession planning strategies to ensure a pipeline of qualified talent.
Training and Development:
- Develop and administer competitive compensation and benefits packages that comply with local labor laws and industry standards.
- Conduct regular salary surveys to ensure that the hotel's compensation practices are competitive.
Compensation and Benefits:
- Foster a positive and inclusive work environment that promotes employee engagement and satisfaction.
- Manage employee relations issues, including conflict resolution, disciplinary actions, and investigations.
- Handle employee inquiries and concerns in a timely and professional manner.
Employee Relations:
- Oversee the recruitment and selection process for all hotel positions, ensuring that the highest quality candidates are hired.
- Develop and implement effective recruitment strategies to attract top talent.
Talent Acquisition:
- Develop and implement HR strategies that support the hotel's overall business goals and objectives.
- Conduct regular HR needs assessments to identify and address any gaps in the workforce.
Qualifications:
- Bachelor's degree in Human Resources Management or a related field.
- Minimum of 3-5 years of experience in a senior HR management role within the hospitality industry or similar service industry.
- Strong knowledge of labor law, human resources principles, practices, and regulations.
- Excellent communication and interpersonal skills.
- Proven ability to lead and manage a team.
- Strong organizational and time management skills.
- Ability to work under pressure and meet deadlines.