[RPO] Visa Submission Officer

Địa điểm Hanoi
Ngành nghề Dịch vụ chuyên nghiệp, tư vấn
Category Customer Service
Mã số RPO33
Loại công việc Cố định
Lương 8,800,000
Email liên hệ buu.vo@manpower.com.vn
Điện thoại liên hệ 028 3911 0950 | ext. 158
Ngày đăng Tháng sáu 28, 2024

Working Hours: 8:30 AM - 5:30 PM, Monday - Friday

Working Location:

  • Hà Nội: Đào Duy Anh, Đống Đa

  • Hà Nội: Láng Hạ, Đống Đa

  • TP.HCM: Quận 1

Job Description:
  • Greet clients visiting the company office to utilize services.

  • Address client inquiries directly at the office or over the phone.

  • Visa Application Processing: Receive and review visa applications from customers.

  • Answer customer inquiries regarding visa application procedures.

  • Collect visa fees and other related fees.

  • Ensure that application information is accurately input into the system on time and without errors.

  • Encourage customers to provide feedback on the service quality and overall experience during visa processing.

Job Requirements:
  • Bachelor's/Associate's degree in Languages, Business English, Hospitality Management, Business Administration, or related fields (recent graduates or pending graduates are welcome).

  • No prior experience required.

  • Fluent in English with strong listening and speaking skills (preferred).

  • Good communication skills and customer service mindset.

  • Well-groomed, punctual, meticulous, and detail-oriented.

  • Ability to follow procedures.

Benefits:
  • Salary: Negotiable + lunch allowance.

  • 2-month probation period with full salary.

  • Annual company trip.

  • Insurance according to regulations.

  • 24/7 healthcare and insurance coverage.

  • Regular on-the-job training and soft skills development provided by embassies/consulates.

  • 12 days annual leave + other statutory holidays.