We are seeking a Senior Business Analyst to bridge the gap between our business and technical teams. The ideal candidate brings a deep understanding of business processes and expertise in Microsoft Dynamics 365 to the table. This analytical role will involve documenting business requirements, translating them into technical specifications, and managing projects to ensure the successful delivery of solutions aligned with our strategic objectives. As a Senior Business Analyst, you will be responsible for resolving complex issues escalated by business users.
Key Responsibilities
- Bridging the gap between business and IT, ensuring effective communication and alignment.
- Gathering, analyzing, and documenting business requirements.
- Translating business needs into technical specifications.
- Leading and managing small to medium-sized Company-owned projects.
- Overseeing system implementation, testing, and deployment.
- Providing training and support to end-users.
- Utilising Microsoft Dynamics 365 to optimize business processes.
- Collaborating with cross-functional teams for successful project execution.
- Continuously seeking ways to improve system efficiency and effectiveness.
The Essentials
- Candidates must possess a Bachelor’s degree in Information Technology, Business Administration, or a related field.
- A minimum of 5 years of experience in a Business Analyst role, with a strong focus on systems and process analysis, is a pre-requisite
- Extensive experience with Microsoft Dynamics 365, including customization, configuration, and optimization.
- Proven ability to effectively communicate technical concepts to both technical and non-technical audiences.
- Demonstrated project management skills, including planning, scheduling, and resource allocation.
- Strong analytical skills with a focus on business process improvement.
- Proficiency in creating and maintaining detailed documentation.
- An advanced knowledge and experience with Microsoft Dynamics 365, including its capabilities and implementation methodologies.
- Proven track record of successful Dynamics 365 implementations.
- Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively.
- Excellent organizational and time management skills, with the ability to handle multiple projects simultaneously.
- Detail-oriented and committed to delivering high-quality work.
- Experience with data analysis and reporting tools.
- Familiarity with other enterprise software applications and process mapping tools.
- Working knowledge of SQL or other database query languages is a plus.
- Willingness to travel as needed and work outside normal business hours to meet project deadlines.
- Alignment with company purpose and values.