Roles & Responsibilities:
1. Contacting Potential or Existing Customers:
Use scripted communication to inform customers about our products or services.
Answer any questions they may have about our offerings.
2. Understanding Customer Requirements:
Ask relevant questions to understand customer needs.
Tailor your approach to close sales effectively.
3. Collaboration with Business Development Team:
Direct prospects to the field sales team when necessary.
Support BD team for quotation, customer's following up, Joint sale visit,
4. Data Management:
Enter and update customer information in the database.
Process orders accurately.
5. Customer Relations:
Handle grievances professionally to maintain the company’s reputation.
Go the extra mile to meet sales quotas and facilitate future sales.
Other Assignment from Part Leader
- Working location: Pham Van Bach Street, Cau Giay District, Ha Noi
Roles & Responsibilities:
Bachelor Degree, preferred in Logistics/supply chain, economics or related fields
Familiarity with relevant computer programs (e.g., CRM software) and telephone systems.
Ability to learn about our products and services and effectively describe/explain them to prospects.
Excellent communication and interpersonal skills.
Cool-tempered and able to handle rejection.
Outstanding negotiation skills to resolve issues and address complaints.