​Roles & Responsibilities:

1. Contacting Potential or Existing Customers:

• Use scripted communication to inform customers about our products or services.

• Answer any questions they may have about our offerings.

2. Understanding Customer Requirements:

• Ask relevant questions to understand customer needs.

• Tailor your approach to close sales effectively.

3. Collaboration with Business Development Team:

• Direct prospects to the field sales team when necessary.

• Support BD team for quotation, customer's following up, Joint sale visit,

4. Data Management:

• Enter and update customer information in the database.

• Process orders accurately.

5. Customer Relations:

• Handle grievances professionally to maintain the company’s reputation.

• Go the extra mile to meet sales quotas and facilitate future sales.

• Other Assignment from Part Leader

- Working location: Pham Van Bach Street, Cau Giay District, Ha Noi

​Roles & Responsibilities:

• Bachelor Degree, preferred in Logistics/supply chain, economics or related fields

• Familiarity with relevant computer programs (e.g., CRM software) and telephone systems.

• Ability to learn about our products and services and effectively describe/explain them to prospects.

• Excellent communication and interpersonal skills.

• Cool-tempered and able to handle rejection.

• Outstanding negotiation skills to resolve issues and address complaints.

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