Our Client is looking for Vietnamese who are currently in Vietnam and wish to relocate to Thailand or Vietnamese who are currently in Thailand.
Location: Thailand
Responsibilities:
· To ensure that the team performance meets all agreed client SLA’s and performance parameters
· Ability to observe, analyze and give constructive feedback.
· Ability to identify training needs of quality teams and accordingly impart training to team members
· Identify areas of concern & under performance and take corrective active
· Ensure quality reporting and work with operations to build highly effective measurement and reward system based on data.
Qualifications / Skills
· Bachelor’s Degree in any related fields with at least 2 years of working experience as SME
· Has COMO and content moderation background
· Great analytical, logical reasoning, and numerical skills
· Ability to handle multi-tasks
· Knowledge about current affair and social media
· Effective communication skill with excellent in oral and written English communication
· Proficient in Microsoft Office especially excel, power-point and MIS
· Flexible in working in all shifts as per business requirement