Primary Responsibilities:

• Collaborate closely with various stakeholders across the company to gather and refine requirements.
• Define product features and enhancements that address business objectives and user challenges. Coordinate with outsourced teams to ensure successful feature delivery.
• Supervise outsourced teams, including business analysts, developers, and quality control, to ensure functional correctness of deliverables.
• Maintain a comprehensive backlog of epics, features, and user stories with detailed acceptance criteria, translating business requirements into actionable development specifications.
• Support the engineering team throughout the delivery process to clarify ambiguities and resolve complexities.
• Create wireframes to illustrate high-level interactions, user journeys, and information architecture following UI/UX guidelines.
• Develop flow diagrams to identify process issues, bottlenecks, and facilitate team understanding.
• Generate user stories for the internal development team.

Skills and Qualifications:

• Bachelor’s degree in a relevant field.
• Strong logical and systematic thinking skills.
• Proficiency in analyzing business processes and creating business process flow diagrams.
• Experience with functional requirements models such as use cases and wireframes.
• Familiarity with tools like Azure DevOps, Draw.io, etc.
• Commitment to continuous improvement and detail-oriented work.
• Excellent communication skills in English and Vietnamese (written and verbal).

Experience:

• 3 to 7 years of experience in similar roles like business analyst or product owner.
• Experience in Agile development and Scrum methodology.
• Proficiency in creating epics, features, and user stories.
• Ability to work effectively with end users unfamiliar with technology and developers familiar with business terminology.

Advantages (optional):

• Qualifications or experience in the financial sector, particularly Asset Management.