Job Purpose: Responsible for supporting the Training and Development Division in building and developing training content to deliver the goal.
Job Responsibilities:
Formulate direction and execution plans aim at building capability for ATD and Agency Trainers.
Job Responsibilities:
Formulate direction and execution plans aim at building capability for ATD and Agency Trainers.
- Identify competency framework for trainers (including AT, ATM), develop learning road map & learning journey.
- Conduct/ organize training & coaching to uplift trainers’ competencies
- Conduct TTT & Certify for trainer & AD
- Propose trainers recognition/ retention programs to retain and build high performed staff
- Develop training courses, activities and workshop to enhance ATD and Trainers’ competencies
- Conduct knowledge and selling skills training such as: knowledge of Life insurance, basic knowledge of insurance, general knowledge of law of insurance, sales cycles and selling skills
- Conduct and follow up the first 6 months development of Trainers and ATD
- Prepare knowledge test (K-test) and quarterly K-test for trainers
- Review and validate ATD and Trainers quarterly, and report/ communicate to the relevant parties.
- Working with Training Territory Head to come out with action plans to develop talent as well as to improve trainers’ competencies.
Team & Relationship management
- Build & development team, and prepare successors as well.
- Build & maintain internal & external relationships effectively
- Ensure effective communication among parties
- Participate in annual improvement projects of Agency Development to drive business goals of department & company.
Job Accountability:
- Initiate ideas and provide execution directions in formulating and building initiatives and any assigned projects that support the business objectives, focusing on development of ATD and Trainers.
- Coach and mentor team members to develop their fullest potential and core values that align with PVA culture
Job Requirements:
Qualifications
- University graduation with major Human Resources Management/ Business Administration/ Pedagogy/ Finance- Banking. Master graduation is an advantage
- Knowledgeable about insurance HR Technical domain (OD- building competency framework, developing IDP…)
- Program proficiency: Master all the programs certified
- Proficient in English
Knowledge and skill
- Conceptualize
- Coaching
- Stakeholder management (influencing, networking,…)
- People Management
- Facilitation
- Initiative implementation
- Others:
+ Positive/ Growth mindset
+ People oriented, result oriented
+ People oriented, result oriented
Competencies
- Leadership Capability Model in accordance with PVA standard: Advanced level
- 5 core values (Ambitious, Courageous, Curious, Empathetic, Nimble)