- Manages and oversees large, long range, or multiple complex projects.
- Evaluates, reviews, and approves requests for information systems hardware, software, or services.
- Directs the development, compilation, maintenance, and documentation of computer monitor systems, vendor-supplied packaged programs, macros, utilities, data communications programs, and other highly technical programs.
- Provides guidance to the systems, programming, and hotel operation staff in the solution of hardware/software related problems.
- Directs the implementation and maintenance of computer software.
- Coordinates implementation of data communication equipment and applications with user departments, vendors, and data centers.
- Directs the investigation and analysis of computer equipment and related software; supplies management with documentation of advantages and disadvantages.
- Disseminates detailed descriptions of new or modified hardware/software systems and instructions for their use.
- Develops cost estimates, human resource requirements, work plans, time schedules, and makes work assignments to meet objectives.
- Establishes and monitors program priorities, objectives, and procedures, determining area objectives, targets of service, and needs resource allocation.
- May occasionally perform any task assigned to subordinate staff, consistent with any licensing or certification requirements.
- Performs related work as assigned.
- Good verbal and written English skills
- Thorough knowledge of system development methods used for the development of new systems and enhancements to existing information systems.
- Thorough knowledge of advanced concepts and basic operating principles of data communications and information systems hardware and software.
- Thorough knowledge of computer monitoring systems, vendor-supplied packaged programs, utilities, and other highly technical programs.
- Ability to conduct training, workshops and informational sessions.
- Ability to communicate effectively.