​​​*JOB OVERVIEW :

We are seeking a highly organized and detail-oriented Internal Control Team Lead to oversee and manage the internal administrative tasks of our operations team. Ensure we provide the best service to clients & stay compliance with company policy and regulation.

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*KEY RESPONSIBILITIES :

1. Oversee and manage the internal administrative tasks of our service operation team:

• Master Data Management: Ensure compliance of associate master data maintained by the operations team.

• Contract Management: Develop policies to record contracts and other labor documents in a logical methodology. Ensure their accuracy and proper filing.

• Onboarding & Offboarding Process: Ensure that all documents are filed in accordance with company policies and that they remain accessible yet secure.

• Payroll, Insurance & Tax: Periodically review to ensure the team is working in compliance with SOPs and regulations.Audit Preparation: Ensure that records are kept in an organized manner to facilitate audits and compliance checks. Maintain an organized filing system and ensure that all documentation is up-to-date and complete.

2. Develop Standard Operating Procedures (SOPs) for required procedures. Conduct reviews and updates when required.

3. Collect and conduct analysis of operational mistakes for root cause identification and present findings. Then update SOPs if required.

4. Perform other tasks as assigned by line managers.

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*REQUIREMENTS :

• Bachelor’s degree in human resources, Business Administration, or a related field.

• 5 + years of experience in HR/ Outsourcing & Staffing service: Strong knowledge of labor laws, tax regulations, and insurance processes. Experience in a Team Leader position is preferred.

• Analytical, results-driven, and adept at critical thinking to provide actionable solutions.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Intermediate in English communication (reading, speaking, writing, listening).

*BENEFITS:

• 18 Annual Leave MIN (additional 1 day per 2 years of service, max 30 days).

• 13.5 Public Holidays Including Christmas Day and eves.

• Monthly meal allowance.

• Phone allowance.

• Yearly bonus.

• Flexible working time

• Private health and accident insurance package for employee & one dependent.

• Birthday Leave and Birthday gift.

• Additional Long Service Bonus (1 gross month per 5 years) etc.