Principal Accountabilities and Key Activities

[Focus on 4 – 6 main accountability areas with up to 4 activities for each]

- Ensure dyehouse & dyelab operations comply to Coats global policy/procedure in all H&S regulations, technical aspects of colour systems management and all global SOPs are well followed.

- Continually drive productivity and efficiency improvement in all areas of laboratory operations (as measured by KPIs such as sample queues, recipe mapping lead-time, attempts per shade, lab to bulk reproducibility, LpMpD, etc) through regular review, data analysis and lean six sigma projects.

- Monitor, analyse and drive the continuous improvement of lab to bulk reproducibility, colour quality of new recipes and coordinate with bulk dyehouse team to ensure that the highest levels of lab to bulk reproducibility are maintained.

- Manage and develop lab team, ensure optimal allocation of trained resources and processes within the laboratory to achieve service lead times and KPI targets. Deliver required training to the team to ensure laboratory staffs to achieve and maintain a high level of technical capability through the provision of ongoing training, technical support and performance assessment and feedback.

- Collaborate with other departments to enhance for continuous improvement of end to end process, quality and customer satisfaction.

- Timely and effectively liaise and feedback relating to queries on DTM, sample Order requests and regular customer visit.