Position Description: Is responsible for the configuration, maintenance and operation of FIBO’s local office network, servers, desktop, and related infrastructure. Ensures that the LIO’s network and all related equipment are functional to accommodate system users.
Qualifications and experience:
- University degree in computer engineering, computer science or a closely related engineering field,
- At least 5 years of experience with LAN and WAN operations and administration,
- Expert skills in Linux and Windows administration, and Active Directory
- Familiarity with best practices in network design and operations,
- Excellent oral/written communication and documentation skills
Duties and responsibilities:
- Organizes and configures equipment, such as desktops/laptops, printers, copiers, scanners, and faxes.
- Prepares the computer system for new employees. Provides adjustments and fixes for installed software.
- Maintains network printers, secure computers, evaluates and replaces computer components if needed.
- Installs, configures, tests and maintains servers and related networking equipment.
- Maintains and troubleshoot Wi-Fi.
- Installs firmware and security updates on servers, printers, and related networking equipment.
- Installs, configures and maintains Firewall, Anti-Virus, Anti-Spam, AntiMalware, IPS/IDS, etc. for maximum internal network protection.
- Maintains VoIP, and any related equipment, services, and platforms.
- Maintains all data used for redundancy efforts and assists with remediation efforts as result of test findings and risk assessments.
- Logs all computer, terminal, and printer hardware/software problems. Calls appropriate maintenance organizations and arranges for repair.
- Assists with software upgrades and installations.
- Creates scripts for automation of common tasks.
- Provides support to operational staff.