Product Quality Assurance and Reliability
Location: Northern Vietnam

Responsibilities
Product Quality Assurance task:
●Lead and drive contract manufacturers quality process readiness (IQC, IPQC, OQC, FAI) and execution efficiency
●Lead and drive new product build key quality issue resolution and closure
●Evaluate contract manufacturers’ production capability & quality process risks and drive on risk mitigation /reduction
●Work with contract manufacturers in setting up process controls, data collection, failure analysis, corrective action and reporting
●Define product quality plan and cosmetic specifications for new projects
●Drive top quality risk mitigation plan and execution to support product launch and product OTD
●Drive top quality issue and customer /field return product failure analysis and corrective action
●Drive CAPA process for sustaining quality issues
●Audit contract manufacturers’ processes to assure its compliance with Company’s standard
●Publish reports on new and sustaining product quality performance
●Ensure quality inspection /test spec alignment between contract manufacturers and sub-suppliers
●Perform product inspection during production ramp as necessary
●Identify, monitor and resolve quality issues arising from operations

Reliability task:
●Review new products through the DfX process. Wear the product quality hat to derive reliability test plan to address items identified in DfX process.
●Lead a team of engineers (Reliability, Quality and Production) at the contract manufacturer to address issues from reliability test or production line
●As the technical expert in Reliability Assessment at the factory, provide technical guidance to derive mitigation plan for issues happening in production or reliability tests.
●Execute & monitor the test status then providing comprehensive regular feedback to management. Ensure the test status, actions required are able to align with product development critical dates.
●Continuously optimizing a cost effective reliability plans based on failure analysis knowledge database and field return data.

Requirements
●3-5 years’ experience as the Product Quality Engineer or NPI Product /Process Engineer. Experience as the team lead or manager is a plus.
●Degree /Master Degree in Mechanical, Electronics or Industrial Engineering
●Language Proficiency in English (must)
●Experience in high volume consumer electronics manufacturing, especially in SMT and box build assembly. Preferred experience in NPI engineering, manufacturing process, and Quality
●Hands on Experience in supplier auditing
●Hands on Experience in Quality Tools, FMEA, DOE application
●Must possess excellent skills in analytical, problem solving and capable of performing tasks independently
●Knowledge and hands on experience with electrical characterization tools and lab test equipment (oscilloscope, curve tracer, AC/DC sources, logic analyzer etc.)
●Open mindset with effective communication skills. Need to co-work with cross-functional teams in US, APAC, Vietnam and Hong Kong

Nice to have:
● Certified Reliability Engineer (CRE) is welcome
Certified Six Sigma Black Belt or Green Belt is a plus
Experience with plastic injection and MIM molding, CNC, PVD is a plus
Knowledge in Reliability, Survival analysis and Statistic analysis, using Minitab/JMP, Weibull++