Job Description:

Our client, an Apple's vendor in Hung Yen, is seeking a highly skilled and experienced QA Manager to join our team. The ideal candidate will have a strong background in customer audit response, with at least 2-3 years of experience working with Apple customers. Proficiency in Chinese and good command of English are essential for this role.

Key Responsibilities:

• Lead and manage the QA team to ensure high-quality standards are met.
• Handle customer audits and respond effectively to customer inquiries and requirements.
• Collaborate with Apple customers to maintain and improve quality standards.
• Develop and implement QA processes and procedures.
• Conduct regular quality assessments and audits.
• Provide training and support to QA team members.
• Ensure compliance with industry standards and regulations.

Requirements:

• Minimum 8 years of experience, prefer candidates having experience in dealing with Apple customer.
• Strong customer audit response skills.
• Proficiency in Chinese and good command of English.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Experience in developing and implementing QA processes.