Technical Services & Business Development Support:
- Performing farm audits, animal production performance assessments, management assessments
- Providing technical recommendations, services, and training based on farm assessments and audits
- Providing nutritional planning and formulation for prospects and customers, supporting the business development within the scope of feed additives, specialties, premixes, and concentrates
- Supporting the quality assessment and validation of raw material in farms and feed mills served by our products and/or services
- Providing training on basic good practices for external customers and prospects
- Supporting the assessment of business activity performance (effectiveness of marketing actions, profitability, customer satisfaction)
- Providing technical diagnostics and solutions to Quality Assurance, Technical and Commercial teams to address customers' complaints, supporting business retention
- Supporting Creation, Design & Development, and commercial teams on the implementation of local and regional product field trials
- Supporting S&T, Creation, Design & Development, and Life cycle Management teams on the design of product development trials
- Supporting the evaluation of potential areas for product development and identification of market needs, and validating areas for strategic focus
- Training of internal teams and distributors on product application, nutrition, animal management, animal health, and related topics
- Providing technical recommendations and indicating incompatibilities for non-conventional ingredients, feed additives, and in-feed antimicrobials, considering their impact on swine and human health
- Supporting the search and update of official opinions and recommendations for non-conventional ingredients, feed additives, and in-feed antimicrobials in European and American markets, considering their impact on swine and human health
- Coordinating with the sales and marketing team the follow up on the competitors’ products, compiling the pertinent information to be applied to product design and development
- Cooperating with nutritionists and formulators within Creation, Design & Development, and Life cycle Management teams, within the scope of swine nutrition
- Cooperating with the Quality Assurance teams on the assessment of raw material and ingredient quality, considering their impact on swine and human health
- Providing technical recommendations for the treatment of non-conformities, including rules for reprocessing, and refusing/return of products, considering their impact on swine and human health
- Supporting the formulation teams with studies of raw material usage, based on nutritional, technical, and practical restrictions for swine
- Recommending formulas, specification of raw materials, and ingredients to customers
- Recommending modifications in biosecurity, facilities, and animal management to customers
- Defining actions, programs, services and tools to be proposed to customers
- Ensuring proper product positioning and application in the swine segment
- Ensuring the best solutions in products and/or services to address customers’ needs
- Ensuring proper follow-up of business development (prospects and customers)
- Ensuring the efficacy and readiness of management of customers’ complaints and farm problems
- Ensuring proper delivery and management (time and quality) of technical reports for services and complaint management
- Ensuring proper technical communication among the whole group of teams focused on product and business development
- Fluent communication in English (essential) and other Asian languages (non-essential)
- Graduation (essential), or post-graduation (non-essential) degrees in Veterinary, Animal Sciences, or Animal Nutrition
- Knowledge in swine management, nutrition, biosecurity (essential), and health (nonessential)
- Advanced knowledge of Microsoft Windows and Office software
- Medium to advanced knowledge of formulation software Allix or equivalent
- Minimum 2 years' experience with feed formulation
- Knowledge of raw material and feed ingredients
- Personality characteristics: excellent organizational and time-management behavior; strong leadership and pragmatism; analytical and problem-solving mindset; synthesis and communication skills; proactivity and customer-centric thinking
- Able to frequently travel within the Asia Pacific region, including India and China