​RESPONSIBILITIES

- Answer phone calls, respond to E-mail / FB / LINE / Zalo from customers

- Manage customer service

- Ensure compliance with all technical service procedures

- Handle inquiries and complaints from customers and sellers

- Ensure operational support meets service commitments and customer requirements

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 REQUIREMENT

- Good English communication and reading comprehension.

- Intermediate degree or higher level

- Passionate about technology/game, IT/Technology background is an advantage

- Be careful and honest, good at listening and communication skills, enthusiastically helping and promoting customer satisfaction

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BENEFIT

- Dynamic working environment, company trip, teambuilding activities

- 13th month salary

- Insurance benefits according to Vietnam Labor Law

- 12 days of annual leave