OVERVIEW OF THE ROLE

We are offering a dynamic opportunity for individuals experienced in business development and client services within the insurance sector. This position is key to supporting existing customers, acquiring new clients, and contributing to overall business growth, especially in collaboration with financial institutions.

BENEFITS PACKAGE

This role comes with a highly competitive compensation structure, including:

• A rewarding salary and performance-based bonuses.

• Multiple allowances based on job functions and responsibilities.

• Comprehensive insurance benefits for employees and eligible dependents.

• Sponsored training programs and certifications for professional development.

• Minimum of 15 days of annual leave, annual health screenings, and a supportive working environment.

• Frequent team-building events, retreats, and internal recognition activities.

• Transparent communication from leadership on strategic direction and growth opportunities.

• Active employee engagement through organizational and social initiatives.

MAIN OBJECTIVES

• Drive revenue growth and achieve sales targets.

• Provide high-quality service to existing customers.

• Respond to inquiries and ensure efficient handling of all new and renewal cases.

• Expand business through strategic partnerships and sales initiatives.

SCOPE

The position covers various non-life insurance lines and supports business performance metrics such as gross written premiums, underwriting results, and loss ratios.

KEY AREAS OF RESPONSIBILITY

1. Business Development

• Identify and pursue opportunities with new partners.

• Lead marketing initiatives and support sales activities, particularly in financial institution channels.

• Participate in designing new products tailored for financial partnerships.

• Maintain and strengthen long-term client relationships.

2. Client Servicing

• Monitor renewals and issue timely quotations.

• Provide policy issuance and customer education (coverage, claims processes).

• Support risk management and conduct client site visits where required.

3. Premium Management

• Track premium collection and follow up on outstanding balances.

4. Team Operations

• Supervise daily activities, support junior team members, and ensure operational efficiency.

• Maintain accurate sales and performance records and reporting cycles.

5. Cross-functional Collaboration

• Work closely with claims, underwriting, HR, and finance teams to ensure smooth operations.

• Assist in technical product development, client onboarding, and problem resolution.

6. Market Awareness & Training

• Monitor industry developments and provide market insights.

• Support in-house training and deliver sessions for banking partners and internal teams.

RELATIONSHIPS

• Coordination with bank teams and corporate clients.

• Internal collaboration with various departments and stakeholders.

KPIs

• Revenue and growth targets

• Client retention and renewal metrics

• Payment collection efficiency

• Customer satisfaction levels

REQUIREMENTS

• Bachelor’s degree in a relevant field

• Proficiency in English

• Solid knowledge of insurance concepts and services

• Excellent communication, negotiation, and problem-solving abilities

• Sales and marketing experience is preferred

CORE COMPETENCIES

• Strong ethics and professional integrity

• Customer-centric mindset

• Effective team collaboration

• Goal orientation and execution focus

• Willingness to grow and support others' development