WHAT YOU WILL DO
•     Requirement Gathering: Collaborate with the Product Manager/Owner and Business Owner in scoping, estimating, and planning projects. Manage project change requests efficiently to adapt to evolving requirements.
•     Documentation & SDLC Support: Produce comprehensive system/feature specifications, user stories/backlogs, business rules, and wireframes. Maintain crucial documentation throughout the software development life cycle (SDLC).
•     E-commerce Expertise: Utilize in-depth knowledge and experience with platforms such as Lazada, Shopee, Tiki, and similar ecosystems to develop and deliver tailored, industry-relevant solutions.
•     Problem Solving: Conduct thorough analysis to identify underlying issues, determine root causes, and develop strategic, actionable solutions to address challenges effectively.
•     Data Analysis: Gathering, analyzing, and interpreting data to provide actionable insights. Utilize data analysis expertise to support decision-making and identify opportunities for process improvement.
•     Cross-functional Collaboration: Act as a bridge between stakeholders and development teams, including UX/UI designers for creating design mockups and wireframes, to facilitate seamless communication and project execution.
•     UI/UX: Provide input and mentorship on UI/UX best practices, ensuring designs meet business objectives and user needs effectively.
•     UAT Test Scenarios & Support: Develop test scenarios for UAT and provide essential support to clients during the UAT phase, ensuring solutions meet their needs accurately.

WHAT WE ARE LOOKING FOR
•     Educational Background: Bachelor’s degree in IT, Computer Science, or equivalent, laying the foundational knowledge required for this role.
•     Professional Experience: At least 5 years of experience in a Business Analyst role, demonstrating proficiency in handling business requirements from users and exceptional written communication in English.
•     Software Development Process Knowledge: A deep understanding of the software development process, especially in software requirement analysis, to ensure the delivery of accurate and viable solutions.
•     E-commerce Knowledge: Familiarity with tools and platforms relevant to e-commerce, logistics, inventory, and warehouse management systems (e.g., Odoo, Salesforce).
•     Business Intelligence/Data Analysis: Proven experience in data analysis with a minimum of 6 months of hands-on practice, demonstrating the ability to derive actionable insights.
•     UI/UX: Foundational understanding of UI/UX principles, including usefulness at a junior level and usability at an entry level, with a willingness to mentor and guide junior team members in these areas.
•     Communication & Interpersonal Skills: Strong communication, presentation, and documentation capabilities, essential for effective stakeholder engagement and project documentation.
•     Analytical Thinking & Problem-Solving: Excellent analytical and critical thinking skills, with a growth mindset focused on embracing challenges and continuous learning.
•     Adaptability & Patience: A willingness to listen, stay calm, and patiently advocate for ideas across diverse groups, facilitating consensus and project advancement.

Preferred Qualifications (but not required)
•     Lean Startup & Agile Frameworks: Experience in Product companies that utilize Lean Startup and Agile/Scrum frameworks, promoting flexible and iterative product development.
•     Tech-Startup Environment: Background in working within tech-startup environments, adaptable to rapid changes and dynamic work culture.
•     eCommerce & Retail Industry Experience: Prior exposure to the eCommerce and Retail sectors, bringing valuable insights into customer needs and market trends.