LOCATION:
• Ho Chi Minh: Saigon Center
• Hanoi: Capital Place

DUTIES:
• Proactively gain insight of cloud market in Vietnam, identify key/potential
customers, and be able to find key decision-maker and identify customers' needs
Use customers' language to start conversations, gain customer trust, explore
product and technology needs, and form solid business opportunities
• Regularly contact existing and potential customers to gain key information such as
customers' business plans and budgets, supplier status, organizational structure,
and technical environment
• Maintain customer relationships at all levels, and establish long-term business and
technical relationships with customer CXO or CXO-D to obtain key support
Product and technology empowerment
• Based on the understanding of the customer's industry and business background,
help customers understand the technical value of Alibaba Cloud products such as
Feitian Cloud Computing Operating System, Seven Big Pieces, AI/Intelligent
Computing, and their differentiated competitive advantages relative to our
Competitors, and convey Alibaba Cloud's role as the best partner for customers
• Independently explain Alibaba Cloud's standard product solutions to customers, or
with the support of SA, clearly conveying the competitiveness of Alibaba Cloud's
product solutions and the business value for the customers
Decision-making facilitation and business opportunity conversion
• Through effective resource integration, facilitate customers to make better
decisions, adopt and continue to use Alibaba Cloud products and technical
solutions, and continue to create value for customers
• Through the use of a series of sales strategies such as communication influence
and business negotiation, transform business opportunities to real projects, and
achieve a win-win situation for customers
• Feedback problems encountered by customers that affect their experience, and
help improve our products/solutions
Business support
• Provide business support to customers throughout the entire life cycle, integrate
resources from all parties to ensure project implementation
Work Experience Requirement
5-15 years of To B sales or pre-sales related work experience, including at least 5 years
experience in public cloud area

REQUIREMENTS:
• Independently interact with customer C-level to complete effective business and
technical communication
• Understand customer business and digital transformation needs, diagnose
customer technical problems in specific business scenarios, and provide
competitive solutions
• Control the pace of negotiations, complete project negotiations independently, and
achieve target results
• Understand the technological evolution in the product field, compare the
similarities and differences in technical characteristics of similar products, and
answer common questions from partners and customers about product technology
development trends
• Accurately identify and classify customers' key stakeholders, and establish
different communication strategies for different customers
• Take the lead in creating a friendly communication atmosphere, effectively listen to
other people's opinions, and express your own opinions clearly
• Have good service awareness, be able to deal with customer problems till the end,
effectively help customers solve problems, and ensure customer satisfaction
• Bachelor's degree or above
• Fluency in English and Vietnamese is required, and Mandarin (Putonghua) is a
strong plus