​[Vietnamese only]​

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*JOB OVERVIEW: As a Team Leader, you play an important role in assisting and supporting Operation Manager with regards to all operation functions for bringing the excellent service to our valued clients and associates. Ensure that all activities comply with local labor law and the standard of practice; as well as participate in the planning, implementing and supervise operations of Staffing & Outsourcing service.

*RESPONSIBILITIES:

1. Staffing service management

• Manage to distribute Outsourcing & Staffing Service to clients; giving daily instruction to team members on operation process, included master data, new hire, termination, timesheet, payroll, PIT, SMUI, labor, turn over, and other related reports to client and authorities.

• Handle big/ complicated accounts as well as study new clients and do the initial set up before assign to team members.

• Conduct induction training to new associates, monthly/ quarterly catch up with clients and associates.

• Play the role of 1st escalate level to solve issues at client site or solve service issues, action as back up for team member's account as needed.

• Contribute to improve payroll outsourcing process.

• Frequently update to clients, associates, and team members about changes of labor law and related practice impact to staffing outsourcing service

• Supervise and cross check monthly payroll, PIT finalization at year end, billing to client and other reports to authorities, client, HR, Finance

• Review all kinds of payroll reports, legal information, contracts, and agreements before signing off to make sure the accuracy and compliance met.

• Provide necessary consult to manager, clients and teams about labor law, market practice

• Coach and monitor the team, training new members

2. Accounting & Financial Management

• Take full responsibilities on follow up AR, collect debt/ bad debt.

• Supervise process/ control monthly billing to clients and payment from clients.

• Working with operation manager and giving instructions to team member when re-deal with client on service charge and other additional fee

• Manage P&L report of Staffing team and do the reconciliation with finance team.

3. Renewal Sales and BD

• Assist team members to communicate with existing clients about requirement of new scopes including preparing quotation, extension of service agreement.

• Support other teams in preparing for proposal or join in to approaching/ deal with potential clients that need advises from operation process.

• Support team's activities in marketing and branding purpose.

4.Others

• Monthly report to regional/ global account.

• Manage admin and ad hoc tasks within team.

• Other task as assigned by Operation Manager.

*REQUIREMENTS:

• BA degree

• At least 5 years of experience in HR (C&B), 3 years in external HR service

• Excellent in 4 skills of English

*BENEFITS:

• 18 Annual Leave Days MIN (additional 1 day per 2 years of service, max 30 days)

• 13.5 Public Holidays Including Christmas Day and eves

• Monthly meal & phone allowance

• Attractive quarterly and yearly bonus

• Flexible working time

• Private health and accident insurance package for employee and 01 dependent

• Birthday Leave and Birthday gift

• Additional Long Service Bonus (1 gross month per 5 years) etc.