Head of Sales

Địa điểm Việt Nam
Ngành nghề Khác
Category Sales
Mã số 12669
Loại công việc Cố định
Email liên hệ hong.ngo@manpower.com.vn
Ngày đăng Tháng bảy 01, 2022
Job Purpose: As Head of Sales, you are responsible for overall success of all the Retail outlets, which includes meeting your financial and service targets. You are responsible for maintaining standards – including all Health & Safety practices and procedures, maximising margin potential and identifying and implementing new products and service offers, whilst maintaining the highest level of service.

Duties and Responsibilities:
  • You are responsible for maintaining all financial aspects, P&L for the brand.
  • Manages effectively end to end operations of the brand
  • Drives and accomplishes objectives by establishing strategic business plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections
  • Leverage your departmental labour
  • Maintain your departmental KPI’s
  • Cash handling and cash reconciliation
  • Stock Control: You are responsible for minimising stock levels within the department, along with monitoring of all departmental stock which includes but is not limited to:
  • Maintain accurate cost and sales information
  • As Head of Retail, it is your responsibility to create an enjoyable customer experience which exceeds customary standards and service levels
  • Maintain brand standards within presentation and service
  • Identify and implement improved service practices and procedures
  • Maintain accurate client data-base information
  • Implement and maintain all in-house retail displays
  • You are responsible for liaising with Marketing and Sales to initiate and implement promotions and events
  • Liaise with Marketing & Sales to create promotional offers
  • Maintain an overall 95% client satisfaction rating for all team members

Requirements:
  • At least 5 years experienced as same position
  • High Customer service orientation
  • Open-minded, can-do attitude.
  • Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business
  • Studies/ Administration/ Management, Hospitality/ Tourism/ Hotel Management or equivalent.