Responisibilities:

- Setting up and managing the network component

- Set-up of and support for PC and production workstations.

- Support for Office 365/ Azure

- Support for Microsoft Dynamics D365 F&O (environment and users)

- Supporting IT users with software and hardware issues

- Management of software licences and support contracts Customisation and maintenance of specific applications

- Hardware and software-related advice and support for employees in their daily work

- Local procurement of IT equipment in coordination with the German headquarters

- Co-operation with local IT service providers
 

Requirements:

- Several years of professional experience of end-user support

- Extensive experience in the administration of Microsoft environments, preferably proven by certifications

- Experience in supporting Microsoft Dynamics D365 F&O desirable, alternatively other ERP environment

- Basic experience in Microsoft / Azure necessary

- Experience in system and network configuration

- Good knowledge of Microsoft products, Active Directory user management and knowledge of IP telephony, (VoIP) mobile clients

- Proficient written and spoken English skills are essential

- Independent, structured working style with a high degree of motivation and flexibility

- Ability to work as part of a team in a process-orientated manner with strong customer focus

- Ability to work with virtual teams over time zones