PRIMARY DUTIES

• Build strategic relationships with all account management teams, Strategy Planning and production planning plus Product operations Teams.

• Partner with account management team to achieve Quarterly revenue target.

• Partner with account management team to fulfill customer shipment and packing requirement

• Follow up payment and shipping order for 3P customers to ensure on time delivery.  

• Support invoicing team on the documentation for each shipment  

• Follow up the packaging claim inclusive short shipment/over shipment

• Work closely with the factories and Account management team to ensure that production plan are aligned with buy calendars and customer requirement.  

• Generate summary reports on orders, shipments, delayed etc. per requirement.

• Maintain system update in a timely fashion with accuracy.

• Monitor the whole process from order receiving through the shipment

• Resolve daily operational issues

• Other general administration tasks assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Proficient in English writing and speaking.

• Excellent communication and negotiation ability at all levels.

• Proficient in Microsoft Office (Excel data manipulation ) and other computer literate; Knowledge of SAP system software and Access database would be advantageous.

• 3+ years’ experience in an export trading/foreign overseas buying office company background ideally involved in footwear/apparel industry.

• It is envisaged that suitable candidates will have at least 5 years of working experience with a graduate degree or above.

• Candidates should be able to handle time sensitive information with an attention to detail

• Good personality and strong believer of teamwork.