JOB DESCRIPTION:

• Responsible for the preparation and planning so that the flight runs as smoothly as possible from the time of landing to the time of picking up and departing passengers.
• The person calculates the direct load of the aircraft to be able to come up with reasonable and timely solutions to ensure absolute safety for the flight.
• Standing in the middle of dispatching and coordinating supply (food, clean water, gasoline, parking, visa, flight plan, load, luggage, goods, etc.)
• Acting as a bridge between customers and ground service providers, regularly deploying and keeping in touch with customers and service providers to achieve a common voice at work and resolve potential conflicts after each flight.
• Relations with the Port Authority and the Civil Aviation Authority aim to provide the most complete and timely service for each flight.
• In charge of dividing work schedules for employees, drafting contracts and dispatches to leadership departments, working with departments and branches specific to the job.
• Prepare daily and weekly reports and make timely reward as well as evaluation and disciplinary decisions, and prepare visa application documents for passengers if required.
• Training and finding qualified human resources to help the company develop according to its
• Act as a bridge and motivate employees as well as passengers coming to the company
• Receive orders from focal points and receive goods from suppliers to enter data into calculations, issue orders and hand over to workers to perform reasonable loading and unloading of warehouses.
• Timekeeping assignment solves the company's internal problems, finding timely solutions at the time
• Report daily and weekly, periodically inventory goods to ensure the quality of goods when supplied to

JOB REQUIREMENTS
1. Education:

• University degree in Aviation, Logistics, Business Administration, Supply Chain Management, Transportation, or other relevant fields.

2. Experience:

• At least 1–2 years of experience in aviation, logistics, operations coordination, or customer service. Has prior experience handling Boeing 747 freighter (747-400F/BCF/747-8F) operations.
• Preference given to candidates with prior experience working with airlines, airports, or ground service providers.

3. Professional Skills:

• Solid understanding of flight operations, load management, flight planning, and aviation-related procedures.
• Proficiency in flight management software, ticketing/reservation systems, and Microsoft Office tools (Word, Excel, PowerPoint).
• Strong analytical, reporting, and problem-solving skills.

4. Soft Skills:

• Good communication skills with the ability to coordinate effectively with various stakeholders (airport authorities, airline staff, employees, and customers).
• Well-organized, able to prioritize tasks efficiently.
• Able to work under pressure and willing to travel.
• Strong teamwork and team coordination abilities.

5. Language Skills:

• Good command of English for communication and understanding technical documents (preferably with a TOEIC score of 550 or higher, or equivalent).

6. Attitude & Personal Qualities:

• Honest, detail-oriented, and highly responsible.

Customer-oriented with a proactive attitude toward work improvement.