Job Responsibilities:
- Provide User Support: Offer application support to end users by troubleshooting issues, resolving problems, and keeping users updated on progress through clear and constructive communication.
- Manage Change Requests: Plan and execute Change Request activities, including gathering business requirements, facilitating discussions, conducting detailed analysis, designing solutions, development, configuration, testing, documentation, and deployment.
- Collaborate with Teams: Work closely with internal teams and external vendors to understand user needs, pain points, and areas for improvement within SAP applications.
- Master Data Management: Develop and update Master Data Standards to ensure seamless integration of SAP processes with other modules and applications.
- Optimize SAP Modules: Configure and optimize SAP modules such as PP, MM, WM, SD, PS, and QM to align with business requirements.
- System Testing and Support: Conduct various testing phases (Unit, Integration, and User Acceptance), troubleshoot system issues, and provide ongoing post-go-live support.
- Data Migration and Reporting: Perform data migration from legacy systems to SAP and prepare functional specifications for custom reports.
- Training and Documentation: Deliver end-user training sessions and create comprehensive system documentation.
Skill Requirements and Qualifications:
- Educational Background: Minimum Diploma or Degree in Computer Science or a related field.
- SAP Experience: At least 6 years of hands-on experience in SAP implementation and support, with participation in 2-3 full lifecycle SAP project implementations.
- Technical Expertise: Proficient in designing, developing, testing, debugging, and implementing programs on SAP S/4HANA.
- Module Integration: In-depth knowledge of configuring and supporting integration for SAP modules such as PS, PP, MM, WM, SD, and QM.
- Soft Skills: Strong problem-solving abilities, excellent communication, and effective team collaboration skills.
- Availability: Ready to start on short notice.