Senior Consultant, S&O Operations (Client facing)

Địa điểm Hanoi
Ngành nghề Tuyển dụng nội bộ
Category HR
Mã số HR220
Loại công việc Cố định
Lương Negotiable
Email liên hệ ha.nguyen@manpower.com.vn
Điện thoại liên hệ 028 3911 0950
Ngày đăng Tháng năm 20, 2025

​[Open for Vietnamese only]

*JOB OVERVIEW
Your main responsibility is to handle the operating tasks at the Convenience Accounts, Staffing & Outsourcing team, bringing excellent services to our valued clients and associates. You will work closely with Manager of Convenience, Staffing & Outsourcing North Vietnam.

*JOB RESPONSIBILITIES

1. Client Supervise and Support

  • Guide and supervise the members in project team to process recruitment, payroll

  • Work closely with client to ensure the quality of service

  • Coordinate team members to support projects in time

  • Assist manager to build and supervise project, work with clients, etc.

2. HR task

  • New hires/ Termination/Payroll data: coordinate with payroll/recruitment team to deliver service on time

  • Training: coordination of training preparation with HR: associates list for training, liaison and set up with clients/staff for training

  • Liaison with associates to catch up their status in working place

  • Cooperate HR team to process SMUI reports and issues: obtain new MI card, social books closure

  • Support team in improvement payroll and recruitment process

  • Meeting with associates to settle issues/ Periodical calling associates for catch up as assigned

3. Accounting & Financial tasks

  • Coordinate with Delivery team to process Pro-forma invoices for charging clients and follow up the transfer from clients

  • Reconciliation outsourcing cost to Finance

4. Others

  • Communicate with clients on daily operational matters

  • Admin tasks: managing facilities such as travel, car rent, telephone, internet, etc. of associates, process and manage gifts in events/ public holiday…

  • Monthly reports to client as required

  • Other tasks as assigned

*REQUIREMENTS:

  • Candidate must have bachelor’s degree in business administration/ economics or related fields
  • At least 3 years of professional experience in human resources or related services
  • Must possess effective communication skills (written and verbal). Solid on-site experience
  • Good experience in HR major and customer service industry
  • Good understand of local labor law and regulations
  • Good command of English (4 skills)

*BENEFITS:

  • 15 Annual Leave Days MIN (additional 1 day per 2 years of service, max 30 days)

  • 13.5 Public Holidays Including Christmas Day and eves

  • Monthly meal allowance

  • Attractive quarterly and yearly bonus

  • Flexible working time

  • Private health and accident insurance package for employee

  • Birthday Leave and Birthday Gift

  • Additional Long Service Bonus (1 gross month per 5 years) etc.