NEED TO DO

NEED TO KNOW

PURPOSE:

• Perform process and business requirement analysis to meet users’ requirement/expectation and existing IT system constraints.
• Manage to Execute OEP and new secure Software/application/solutions/enhancement.
• Support IT management in setting up IT strategy, governance, controls, standards, processes and procedures..

CONTEXT:

• All operations and processes in the whole Company and branches.

DIMENSIONS:

• IT teamwork.
• Divisions and sections.

KEY OUTPUTS:

1-Software Development Life Cycle management:

• • Analyse plan, process and requirement.
  • Define development requirements based on user requirement.
  • Design/review the software architecture, features and specifications Acquire, build or develop the software.
  • Prepare deployment material and check the deployment. Maintain the software development.
  • Support troubleshooting and debugging software. -     Train/guide the developmental team to optimize their work.

QUALIFICATIONS:

• BSc/BA in computer science or relevant field; MSc/MA will be appreciated.
• Certified application developer is a plus.

SKILLS/KNOWLEDGE:

Encouraging, planning, organizing, coordinating, directing, oversight, technical skills, creativity, customer-focused, attention to detail, problem solving and teamwork.

EXPERIENCE:

• At least 4 years ‘experience in IT software development management. Experience in designing and building applications.
• In-depth knowledge of programming for diverse operating systems and platforms using development tools.

Excellent understanding of software design and programming principles.

2-Software Quality Management:

• Quality assurance: set/propose standards, processes and/or compose procedures to maintain the quality, stability, reliability and security of services and software as well as to meet necessary regulatory.
• Quality planning: define the quality attributes to be associated with the output of the software.
• Quality control: supervise testing and reviewing software in stages to ensure quality assurance processes, standards, security and timeline.

3-IT Project Management

• Initiating, planning, executing, monitoring & controlling, closing management.
• Integration, scope, time, cost, quality, procurement, human resources, communications, risk, stakeholder management.

4-Manpower Management

• Lead, educate, instruct and manage staff to reach KPI.

5-Plan

• Research and evaluate software solutions.
• Propose the software and development budget and plan. Execute plan within budget.

6-Cloud Computing Management

• Propose suggestions and best practices to optimize customers’ cloud presence, performance, security, and cost. -     Designing the cloud environment from a holistic point of view, ensuring it meets all of the company's requirements.
• Completing the integration of new applications into the cloud environment.
• Develop and organize cloud systems and work closely with IT security to monitor the company’s cloud privacy.

7-Data warehouse/Business Intelligent Management

• Design and implement ETL (extract, transform and load) processes and data architecture to ensure proper functioning of analytics lad, as well as client’s or third-party’s reporting environments and dashboard.
• Collaborate with business and technology stakeholders in ensuring data warehouse architecture development and utilization.

Perform the design and extension of data marts, meta data, 2-Software Quality Management:

• Quality assurance: set/propose standards, processes and/or compose procedures to maintain the quality, stability, reliability and security of services and software as well as to meet necessary regulatory.
• Quality planning: define the quality attributes to be associated with the output of the software.
• Quality control: supervise testing and reviewing software in stages to ensure quality assurance processes, standards, security and timeline.

3-IT Project Management

• Initiating, planning, executing, monitoring & controlling, closing management.
• Integration, scope, time, cost, quality, procurement, human resources, communications, risk, stakeholder management.

4-Manpower Management

• Lead, educate, instruct and manage staff to reach KPI.

5-Plan

• Research and evaluate software solutions.
• Propose the software and development budget and plan. Execute plan within budget.

6-Cloud Computing Management

• Propose suggestions and best practices to optimize customers’ cloud presence, performance, security, and cost. -     Designing the cloud environment from a holistic point of view, ensuring it meets all of the company's requirements.
• Completing the integration of new applications into the cloud environment.
• Develop and organize cloud systems and work closely with IT security to monitor the company’s cloud privacy.

7-Data warehouse/Business Intelligent Management

• Design and implement ETL (extract, transform and load) processes and data architecture to ensure proper functioning of analytics lad, as well as client’s or third-party’s reporting environments and dashboard.
• Collaborate with business and technology stakeholders
• and data models. -            Consolidate and optimize available data warehouse infrastructure.

8-Others

• Timely/periodically report all information to higher managers.
• As per assigned by superiors and other office work as required by the Company.

RELATIONSHIPS:

• Regional ICT (Information, communication and technology).
• Process owners. - IT Steering Committee members Software vendors and developers.

DECISION MAKING AUTHORITY:

• To act within delegated authority given by IT General Manager.

COMPETENCIES:

• Applying Technical Knowledge
• Being Ethical & Compliant
• Collaborative Relationships 
• Communicating with Impact
• Customer Focus
• Developing Self, Direct Reports & Others
• Driving Results
• Managing Execution
• Problem Solving
• Building Effective Teams
• Managerial Courage
• Business Acumen
• Dealing with Ambiguity • Organisational Savvy
• Strategic Agility.

KEY PERFORMANCE INDICATORS:

• IT project, software, enhancement, quality, number, timeliness and completeness.
• Cost efficiency.