Role Overview

As a Client Services Associate on the Expert Matching Team, you will play a key role in sourcing and recruiting the right experts to consult on a wide range of client projects. This position is ideal for someone with strong communication, problem-solving skills, and a keen eye for identifying talent. You’ll also have the opportunity to contribute to creative sourcing strategies while working in a fast-paced, collaborative environment.

Key Responsibilities

Project Understanding & Expert Profile Identification

• Gain in-depth understanding of client project requirements, industry focus, and expected deliverables.

• Define the ideal expert profile by analyzing key criteria such as target companies, departments, seniority, and specialized expertise.

Expert Sourcing & Recruitment (Main Focus)

• Proactively source expert candidates through various channels, including LinkedIn, local job boards, internal CRM/database, and professional networks.

• Initiate outreach via phone, email, and messaging platforms to engage and invite experts to consult on client projects.

• Conduct screening calls to evaluate the expert’s suitability, background, and alignment with project needs.

• Coordinate and manage expert interview schedules while maintaining strong, professional relationships for potential future engagements.

Requirements

Qualifications & Experience

• Bachelor’s degree in any discipline.

• 0–3 years of relevant work experience in sales, recruitment, client service, or similar roles.

• Fluent in English and Thai (written and spoken) with the ability to communicate clearly and confidently across diverse professional networks.

Preferred Attributes

• Additional language skills are a plus.

• Strong interpersonal skills and a client-first mindset.

• Proactive, resourceful, and organized with attention to detail.