Counter Executive - Import

Địa điểm Thành phố Hồ Chí Minh
Ngành nghề Giao thông vận tải & hậu cần
Category Customer Service
Mã số CON2024118
Loại công việc Theo hợp đồng
Lương Negotiable
Email liên hệ thao.nguyenphuong@manpower.com.vn
Điện thoại liên hệ 0974 79 79 19
Ngày đăng Tháng mười 24, 2024

​RESPONSIBILITIES

1. Customer focus

  • Communicate with customer on appropriate manner and tongue. Case is solved 10-15 min per transaction.

  • Check and respond to emails

  • Complete all customer request submitted

2. Refund container deposit: No pending charge after refund deposit

  • Check DDSM payment status

  • Local charge payment status

  • Co-operate with M&R team get M&R charge

  • Check MNR payment status

  • Re-fund or collect after balance all charge

  • Complete all customer request submitted

QUALIFICATIONS AND PROFILE

  • Education: College/Bachelor degree; major in Sea Transportation, Export-Import, International Business, Foreign Trade,...

  • Experiences: 1-2 years working experience in similar position in a shipping company or Freight Forwarder

  • Personalities: detail-oriented, careful, hardworking, well-organized

  • Skills: strong in organization & deadline management, work well under high pressure